HTLC Network | Bosnia Herzegovina
HTLC Network is a valuable support that can help you to transform the challenges of an international relocation into a successful and satisfying life experience. We provide global corporate and private relocation and immigration services and we are present in many different parts of the world, being able to meet your requests, to ensure the utmost attention to every detail
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Considered a crossroad between east and west, Bosnia and Herzegovina’s culture and multi-ethnic character is the result of a stream of migrants and invaders.



In few places has history created out of a single geopolitical unit, such an unusual society tying centuries long cohabitation of different peoples, cultures, religions and customs together.


Bosnia and Herzegovina lies in the heart of south eastern Europe, on the Balkan Peninsula. Much of Bosnia is mountainous, with the Dinaric Alps running along the western border. In the north lies a fertile agricultural plain bordering the Sava River. The central, eastern and north western parts of the country are heavily forested. Herzegovina in the south is more Mediterranean in character and climate. A 20-kilometer stretch of coastline in the south of the country gives it access to the Adriatic Sea.


Throughout history, a series of invading powers have left their mark on present-day Bosnia and Herzegovina, most notably the Roman, Ottoman and Austro-Hungarian Empires. It was during the four hundred years of Ottoman rule, which ended in the nineteenth century, that large numbers of people converted to Islam, with Bosnia representing the boundary between the Islamic and Christian worlds.


Bosnia and Herzegovina, and its capital Sarajevo, are fondly remembered in the sports world as the site of the 14th Winter Olympic Games in 1984. However, much of its twentieth-century history has been shaped by war and ethnic and nationalist tensions. From 1992 to 1995, Bosnia witnessed over three years of brutal war between the Serb, Croat and Bosniak populations, following the break-up of Yugoslavia. The conflict ended in December 1995 with the signing of the General Framework Agreement for Peace (the Dayton Peace Accord).


The Dayton Peace Accords retained Bosnia and Herzegovina’s international boundaries and created a joint multi-ethnic and democratic government charged with conducting foreign, diplomatic, and fiscal policy. Also recognized was a second tier of government comprised of two entities roughly equal in size: the Bosniak/Croat Federation of Bosnia and Herzegovina and the Bosnian Serb-led Republika Srpska (RS). The Federation and RS governments were charged with overseeing most government functions.


The Office of the High Representative (OHR) was established to oversee the implementation of the civilian aspects of the agreement. Since December 2004, the European Union has deployed peacekeeping troops (EUFOR) with the mission to maintain peace and stability throughout the country.

Since the signing of the Dayton Peace Accords at the end of 1995, Bosnia and Herzegovina has faced the triple challenge of recovering from war, merging three ethnically-based economies still influenced by separatist agendas and overcoming 50 years of communist rule.



While the post-war reconstruction phase is now largely completed, the economy is still in the midst of a transition that began in 1996. As a result, the economy continues to be heavily dependent on international aid.


Still regarded as a transition economy, Bosnia and Herzegovina nevertheless sees the long-term goal of EU membership as a driver to further economic growth and development. Bosnia’s top economic priorities are: acceleration of EU integration by concluding a Stabilization and Association Agreement; strengthening the fiscal system; public administration reform; World Trade Organization (WTO) membership; and securing economic growth by fostering a dynamic, competitive private sector.


Living in Bosnia can be both exciting and at times, challenging. If you can look past the scars of a bitter recent war, you will find that it is an exceptional country; its unique mix of cultures, creeds and charm makes it special. Bosnia is a country of rugged hills, mountains, rivers and lakes; eco-tourism has become the rage, with many opportunities for river rafting, mountain climbing, skiing and paragliding.

Bosnia’s capital, Sarajevo is a cosmopolitan capital that is a delight to visit. The people are very friendly, be they Serb, Croat or Bosniak. There is very little crime, not many tourists, and a wealth of architecture and history to see.


Sarajevo is a café lover’s city par excellence. Cafés abound and, in summertime, the place to be is in one of the city’s many sidewalk cafes. Stopping for coffee is the national past time and the best way to make friends and meet people. Concerts and plays take place in Sarajevo’s theatres, particularly during the summer months. Exhibitions are regularly held in state and city galleries. Although the films that are shown in the city’s several theatres are usually over six months old, they are shown in their original languages with subtitles in Bosnian. Sarajevo has a number of cafés and clubs that offer different types of music and entertainment, including live jazz.

Prepare and Plan Visit
In this initial contact the Relocation Coordinator will brief the Transferee, introducing destination services commissioned, and provide access codes to HTLC Network on-line City-Specific Resource Guides. In addition, the Relocation Coordinator will help the Transferee assess personal and family’s housing needs, as well as their hopes and plans for the sojourn in your new destination. The Transferee will be asked to fill out a Personal Needs Analysis Form, which will enable customized service delivery. After gaining a sense of the Transferee’s needs, the Relocation Coordinator will arrange appointments with schools and real estate agents, an appointment will be set up with one of the Local Counsellors for a city briefing and a programme will be finalised for accompanied property and school viewings.


Airport Pickup and Greeting The Transferee and family will be met at the airport by a Local Counsellor and accompanied to designated hotel.


Destination Country and City Information
The Transferee will be given a briefing on the local city and life in your new destination in general, and will be encouraged to ask any questions. An Information Pack on the destination city will be provided. This Pack includes an information sheet with the HTLC Network office and Local Counsellor contact information and emergency telephone numbers. Further, it includes a city and transport map as well as a hard copy of HTLC Network own City-Specific Resource Guide, which contains a wealth of information such as telephone access codes, English-speaking doctors and expatriate clubs. When available, a copy of the English Yellow Pages, local English language periodicals and other relevant information will also be included in the Information Pack.


auto-europe-driving-informationCity by Zone Tour
The purpose of this tour is to familiarise the Transferee with selected areas of the city and type of housing and amenities available, in order to be better prepared to select the neighbourhood most suitable for personal and family needs. The City By Zone Tour is often delivered in conjunction with a house hunting programme.


International Schooling The Transferee will be briefed on educational opportunities in the area. The Relocation Coordinator will schedule appointments at the selected schools, and the Local Counsellor will accompany the Transferee to pre-arranged appointments although the appointments will be privately held between the Transferee and school administrators. Where possible, the Relocation Coordinator will organise enrolment procedure and arrange for company invoicing.


Full-Day Househunting Programme Following an in-depth briefing by the Relocation Coordinator a programme of property viewings will be arranged. The Local Counsellor will accompany the Transferee to pre-arranged viewings of up to eight properties.


Two-Day Househunting Programme Following an in-depth briefing by the Relocation Coordinator a programme of property viewings will be arranged. The Local Counsellor will accompany the Transferee to pre-arranged viewings of up to fifteen properties.


Lease Negotiation After the Transferee has selected a property, the Relocation Coordinator will negotiate lease conditions with the real estate agency or landlord according to The national destination law. HTLC Network coordinator will prepare a contract that ensures legal protection for the client. Particular attention is given to include a break clause, as international assignments often change in duration and the aim is to give maximum flexibility within the limits of the national destination law.


bigstock-Real-Estate-Home-Inspection-Re-20778977Property Inspection and Inventory Once the lease has been signed, a thorough property inspection is taken in the presence of the Transferee. This includes an inventory of any furnishings, general condition of the property, and meter readings for utility contracts.


Utility Connections, Phone Line and Bank Account The Relocation Coordinator will arrange all utility and telephone connections, and a Local Counsellor will accompany the Transferee to open a bank account in the selected area.


Settling-In Assistance The Local Counsellor will spend time with the Transferee and family, assisting with requested elements of the relocation process, such as arranging language training, obtaining a satellite decoder or internet service provider, shopping for furniture or securing house contents insurance. Duration of this service depends on various company authorizations.


Car Purchase or Lease The Relocation Coordinator will brief the Transferee on the logistics of making an automobile purchase and will research reputable dealers in the area. The Local Counsellor will accompany the Transferee to dealers and act as a translator. Once the Transferee has made the selection, HTLC Network will take care of necessary documentation including insurance cover. For long-term rental HTLC Network will advise local availability of this service.


Local Registration
If the Transferee requests, and is eligible, the Local Counsellor will assist with National Health Registration. City hall registration is a separate service and if authorizied, HTLC Network will assist with the whole bureaucratic procedure at the relative cityhall.


Closeup of a call center employee with headset at workplaceOngoing Phone Support The HTLC Network support Helpline is available to all Transferees for 90 days from date of property contract signing. Extensions to this Helpline can be added in periods of three months.


Car Importation Importation of car to your new destination, including full document assistance and re-registration with Vehicle registry.


Full Assignment Tracking Full tracking of all deadlines throughout duration of the Transferees international assignment, notification given of all scheduled renewal dates, such as housing contracts, Permit of Stay and Work Permits. Ad Hoc Services Service rendered both from back and front office is available on an hourly and daily basis.

Immigration procedures and requirements vary greatly from country to country. Documents requested from applicants depend on the citizenship of the individual applying and the status he wishes to obtain in the destination country, be it authorisation to work, authorisation for accompanying family members, tourist or study visas, temporary or permanent residency status.


Passport immigration stamp

• HTLC Network has been selected by many International Law and Immigration Firms as well as Global Relocation Companies to represent them exclusively for immigration

• We work closely with the relevant governmental and police authorities in each country

• Our Immigration Team are experts in immigration laws and keep abreast of changing requirements and procedures

• We prepare all documentation for HR, all you have to do is print out and sign

• We inform the Transferee which specific documents are required , which translations must be obtained and if these must be legalised

• We provide HR and Transferees with information on the process flow, timing and specific legal requirements of each destination

• We update all parties involved regularly as to the status of the application

• Whenever possible, we act with a Power of Attorney on behalf of the company and the Transferee; when the Transferee’s presence is required, he will be accompanied to the relevant office in the destination city

• Our Local Counsellors, residents and locals of the destination city, are able to present the all prepared documentation to the relevant offices in person; thus speeding up the process and ensuring an efficient service


For more info about our immigration services in Bosnia & Herzegovina please contact our marketing department at:

sarajevoResource guide:

Sarajevo is the leading political, social and cultural center of Bosnia and Herzegovina, and its region-wide influence in politics, education, entertainment, media, fashion, science, and the arts contribute to its status as Bosnia and Herzegovina’s biggest and most important economic center.


The city is famous for its traditional cultural and religious diversity, with adherents of Islam, Orthodoxy, Catholicism and Judaism coexisting there for centuries. Due to this long and rich history of religious and cultural variety, Sarajevo was sometimes called the “Jerusalem of Europe”or “Jerusalem of the Balkans”. It was, until recently in the 20th century, the only major European city to have a mosque, Catholic church, Orthodox church and synagogue within the same neighborhood.


A regional center in education, the city is also home to the Balkans’ first institution of tertiary education in the form of an Islamic polytechnic called the Saraybosna Osmanlı Medrese, today part of the University of Sarajevo.

FAQ Bosnia Hertzegovina - Housing
What can I expect to find in an unfurnished, a semi-furnished or a furnished property?

An unfurnished property will be totally empty; this means no kitchen furniture, and at times no bathroom fixtures.


A semi-furnished property will include kitchen furniture, light fittings and also bathroom furniture.


Furnished properties are quite common, and can include anything from the basics such as kitchen furniture, table, chairs, beds, and bathroom furniture to everything you could possibly require in a property. Soft furnishings are frequently included. A fully furnished property frequently includes air conditioning, laundry, cable TV, ADSL or ISDN phone lines, alarm systems.


Your Relocation Coordinator will confirm whether or not the property has these facilities.


In Bosnia Herzegovina, almost all the properties available for rent are fully furnished.

What sort of flexibility will I have to negotiate rent or furnishings?

It is always worth trying to offer a slightly lower figure than the asking price or request to have other furniture installed or work done on the property. Generally, if the requests of a prospective tenant are high and costly, the landlord will agree to do the works requested with an increase in the rent. It is not likely that a landlord will agree to undertake work on the property, install extra furniture and lower the price.

How many properties will I be shown?

This depends on the Relocation Package you have; Our Basic Package includes 8 properties and our Extended Package includes 15 properties. You will be told at the outset how many properties you will be shown or how much time you have available to do the house hunting. The properties provided will be as close to your ‘Needs Analysis’ description as possible according to what is available on the market at the time.

How can I secure a property that I choose?

When you choose a property you can ensure that it will not be rented to someone else by making a ‘down payment’. The parties involved agree upon the figure required for the advance payment, but it usually corresponds to one-month’s rent.


In this way the property is ‘blocked’ for maximum thirty days. When the final contract is signed, the deposit is deducted from the rental payment due. Should the tenant withdraw from the Agreement, the deposit is lost. If the landlord wants to withdraw from his contractual obligations, he will legally be required to repay the tenant double the figure he received in advance.

What costs are involved in renting a property?

– Real Estate agency fees: From half a month to one-month rental value. The fee is usually paid by the landlord.

– Security deposit: usually 3-month rental value, although this may vary according to the property and the length of the contract.

– First rental payment (minus a holding deposit if previously paid). Some landlords require an upfront payment of 3 months to 1 year’s rent. This will be specified in the contract. In some cases, paying in advance could provide reduction of rental fees.

– Rent is usually paid monthly.

What other expenses should I expect to pay?

All other expenses are separate from the rent, and related to consumption (heating, electricity, water, telephone) as well as any condominium expenses (cleaning and lighting of the shared areas, elevator etc.).

A Garbage tax is levied on each property and is paid on the basis of the square metres of the house.

The phone bill will include a monthly tax related to the Television license (National Media broadcasting service of Bosnia Herzegovina) irrespective of whether one takes advantage or not of the national broadcasting service.

What is the process flow to rent a property?

Once the property is selected, Emc Network will negotiate on your behalf. Once an agreement has been reached, a legally valid contract is prepared. An appointment is arranged for the tenant (or company representative) and landlord to sign the contract. The contract is read through and the HTLC Network’s Local Counsellor will translate as necessary.


All the copies of the contract should then be signed. As soon as you enter the apartment, we will arrange a thorough inventory/property inspection together with the landlord and your Local Counsellor.

What chance do I have of receiving my full deposit back when I leave the property?

Provided that the property and any furnishings are returned in the state in which they were initially rented (HTLC Network will ensure a thorough inventory is taken of the property and furnishings upon entry) and the correct notice period is served to the landlord, HTLC Network will be able to negotiate a full deposit return when you vacate the property.

What responsibility do I have as a tenant towards maintenance of the property?

In Bosnia and Herzegovina the tenant is responsible for general maintenance whereas the landlord is responsible for major maintenance.


Basically this means that all plumbing and electrical fixtures that are outside of the walls or visible are the responsibility of the tenant (leaking taps, door bell that does not work etc.). The landlord is responsible for the plumbing and electrical system within the walls of the property; e.g. heating pipes. It is however, the tenant’s duty to inform the landlord immediately about any repairs that need to be carried out. In the case of misuse, or deliberate damage of the property, unless otherwise stated in the contract, the tenant will be held responsible for the expenses incurred.

Can I make any alterations to the property?

Only with permission from the landlord.


Small changes (e.g. hanging of towel rails in the bathroom) may be made but the property is to be handed back in exactly the same state it was consigned. Therefore, any holes made in the walls must be filled and painted over before leaving the property, unless a different agreement is made with the landlord.


In the event of alterations having been made to improve the property without the prior written permission of the landlord; the landlord has the right to refuse reimbursement of any expenses the tenant has had in relation to the work. In cases where the landlord does not approve of the changes made, he/she has the right to require the tenant to reinstate the property to its original condition.

What if I need to terminate the lease early?

HTLC Network will ensure a diplomatic break clause is inserted into the contract for the protection of the tenant. In the contract it is often possible to include a notice period even as short as 1 month.


The Deposit shall be returned to the Lessee upon return of the premises and cost settlement, usually within 15 days from the date the Agreement is terminated or it will be used as the payment for the last month of lease with the mutual agreement of both parties.

What ongoing support is provided for Transferees and families?

HTLC Network aims to equip your workforce to settle into their new environment as soon as possible. Upon arrival they are presented with a local Information Pack. They are given access to our on-line City Specific Resource Guides that provide general local information as well as specific local information once a suitable property has been located.


We have a 24hour emergency helpline throughout the duration of the relocation. We provide a 90 day complimentary phone line that can be extended throughout the duration of the assignment.


Our aim is to teach the Transferee how to live in his new city and to equip him to be as independent as possible.

FAQ Bosnia Hertzegovina - Utilities
What utility expenses will I have to pay?

– Utility payments are never included in the rent. Tenants are responsible to pay for electricity, gas, heating and water according to consumption.


– Condominium includes cleaning of the stairs, lighting of the shared areas and elevator.

Please note that many technicians do not speak English.

Will I be able to get Satellite TV?

Yes. Most city areas, especially in the bigger cities of Bosnia and Herzegovina, are linked to cable or satellite TV.

Telephone lines are already available in most properties. In cases where there is no line, an installation fee has to be paid. Apart from a copy of the rental contract, no particular document is required when applying for the installation. Your Relocation Coordinator will arrange this for you.

What documents are available to install the Telephone Line?

Telephone lines are already available in most properties. In cases where there is no line, an installation fee has to be paid. Apart from a copy of the rental contract, no particular document is required when applying for the installation. Your Relocation Coordinator will arrange this for you.

How long will i have to wait for my telephone line?

Normally it will be installed within one week.

How will i be billed?

Bills arrive directly to the property monthly.

What about Internet connection?

There are a number of possibilities: you can have the connection through the normal phone line, with the ADSL line or through a cable TV connection (broadband).

FAQ Bosnia Hertzegovina - Driving
Is my licence valid in Bosnia Herzegovina?

Foreign citizens may drive in Bosnia and Herzegovina on their national Drivers licence accompanied by an International Driving Permit (IDP).

For how long can I drive my own car in Bosnia & Herzegovina?

A foreign registered car must be accompanied by the Green Card or International Motor Insurance Certificate.

Can i buy a car in Bosnia & Herzegovina?

Yes. In order to drive a car with Bosnian license plates, a Bosnian driver’s license must also be requested.

FAQ Bosnia Hertzegovina - Work Permit
What documentation is required for workers coming to Bosnia & Herzegovina?

Foreigners wishing to work in Bosnia and Herzegovina require a Work Permit and a Residence Permit.

Can I stay in Bosnia and Herzegovina during the time that the Work Permit is being processed?

It is recommended to wait abroad as it is officially not permitted to employ a foreigner who previously entered the country for tourism purposes.

What about my family?

Your family members can apply for a Residence Permit but if they want to work, they will require a Work Permit in their own right.

FAQ Bosnia Hertzegovina - About HTLC Network
Why should I choose HTLC Network?

– Extensive rapidly growing client list.

– Exclusive partner/representative of many Global Relocation Service Providers.

– Exclusive representative of many International Law and Immigration Firms.

– Quality control guarantee: Head Office directs all relocations and immigrations in every destination.

– All staff required to attend on-going training sessions and workshops to keep updated as to global mobility needs.

– No language barriers – Assistance provided in all major European languages and many others.

– Corporate consultation with HTLC Netowork’s’ Representatives at location of choice.

– HTLC Network own ‘Resource Guides’ providing a wealth of everyday information for expatlife in destination city.

– Comprehensive FAQs for each country serviced.

– Red Alert List to prepare for the specific challenges of each destination.

– Extra ‘Safety’ section in Resource Guides for countries posing specific security threats.

– 24-hour Emergency Helpline for Transferees throughout the duration of the relocation.

– Complimentary 3-month Helpline.

FAQ Bosnia Hertzegovina - For Corporate
How does HTLC Network assist with Immigration?

HTLC Network will prepare all the necessary paperwork, email it to the Company and direct as to how the various documents are to be printed out and signed. We will send one of our Local Counsellors with Power of Attorney  to act on behalf of the individual and company.


When the Transferee has to be present to apply for a document, he will be accompanied by our Local Counsellor.

What time scale should be allowed to process Work Permit applications?

When all paper work has been prepared, approved and signed by the relevant companies, it can take 6-8 weeks during which time Italian law states that the expatriate must not be in Italy.

How can we determine a realistic Housing Budget for Transferees?

During HTLC Network’ initial teleconference with the client we go through an in-depth ‘Needs Analysis’ which can include Housing Budget variables for the Destination City. HTLC Network will work with the Company to ensure the workforce locate properties of a suitable standard within the parameters set by corporate policy.

Can the contract be signed in the name of a foreign company?

Legally, yes, as long as it can be proved that the individual who signs the contract has the legal right to sign as a representative of the Company. Many landlords however, will not accept this as it is harder to take a foreign Company to court should there be any missing rent payments or problems. As landlord’s rarely accept a foreign Company signing the lease, it is usually signed by the local company that is VAT registered in Italy.


HTLC Network will prepare the contract in the name of a legal representative of the Company. We require full data of the individual, a photocopy of his/her passport ID pages and a photocopy of the Company’ s ‘Camera di Commercio’ demonstrating position within the Company.


The prepared contract will be emailed to the appropriate Company contact and instructions will be given on how it is to be printed out and signed. Once signed, one of HTLC Network’ Local Counsellors will collect the contract and deliver it to the real estate agent for the signature of the landlord. A signed copy will be returned to the Company whilst the three copies of the contract are being registered, thereafter a registered copy will be delivered.


Arrangements will be made to take a thorough inventory in the presence of the tenant and landlord.

How does HTLC Network handle Group Moves?

All relocations are handled by the same system of centralisation. When required, we arrange for a member of our office team to go to the location of a group move to be an in-house Coordinator, working from the Client Company’s premises as a point of reference for HR, Transferees and their families.


In main centres we have several Local Counsellors.

Is it necessary for the Transferee to be present to apply for documents?

For the presentation of document application, it varies from city to city. Wherever possible HTLC Network will prepare power of attorney in order for a Local Counsellor to act on behalf of the Transferee and family.


To release the obtained documents, the Transferee and other members of the family must be present as an original signature is required.

How can we guarantee all Transferees will receive the same standard of service? (staff relocating to main cities versus more rural areas)

All Local Counsellors are really ‘local’ to the area where they assist Transferees. They are selected for their good knowledge of their city area.


All Local Counsellors are trained by HTLC Network to follow our set pattern of delivering services using an in-house ‘Training and Operations Manual’.


All Local Counsellors are closely directed by Office Coordinators, ensuring a consistent standard of service is delivered.

Photogallery – Bosnia Herzegovina


Area: 51,129 sq km
Time Zone: GMT+1
Capital city: Sarajevo
Bordering countries: Croatia and Serbia and Montenegro
Climate: hot summers and cold winters; areas of high elevation have short, cool summers and long, severe winters.


Stateform: Federal Democratic Republic
Legislative Branch: bicameral Parliamentary Assembly
National Holiday: 25 November
Currency: Marka (BAM)


Population: Approximately 4.9 million
Religion: Muslim, Orthodox , Roman Catholic
Languages: Bosnian, Croatian, Serbian