HTLC Network | Malta
HTLC Network is a valuable support that can help you to transform the challenges of an international relocation into a successful and satisfying life experience. We provide global corporate and private relocation and immigration services and we are present in many different parts of the world, being able to meet your requests, to ensure the utmost attention to every detail
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WELCOME TO MALTA

The Maltese Republic is an archipelago situated in the middle of the Mediterranean Sea, between the Italian island of Sicily and North Africa. The Republic consists of three main islands, Malta, Gozo and Comino and three smaller uninhabited islands, Cominotto, Filfla and St Paul.

 

map-malta-360x270-cb1446695626THE THREE ISLANDS

Malta is the main island, with Valletta, the capital, being the business centre of the country. The island of Malta has a population of around 360,000 whereas the more rural Gozo has 25,000 and Comino, where no cars are permitted, has a handful of inhabitants and just one hotel. The total area of the islands is 316kmsq.

 

The islands are generally low lying with no mountains, the highest point being Ta’Dmejrek, near Dingli, situated at 253 meters above sea level. The islands have no rivers. The coastlines of Malta and Gozo are well indented with numerous bays and rocky coves, drawing tourists throughout the year, particularly during the hot summer months.

A SMALL COUNTRY – A RICH HISTORY

Malta is a country with a wealth of history dating back throughout hundreds of centuries. From the remains of prehistoric temples to the forts of the famous knights of Malta and the more recent palaces, the island is an interesting mix of ancient and modern history, a place where the past blends with the twenty first century.

 

The island of Malta, along with nearby Gozo and Comino has long been known as a tourist haven, its many visitors attracted by the beautiful beaches, lively nightlife and numerous sites of culture and history just waiting to be discovered.

Malta, long renowned as a tourists haven, is proving itself as a destination of growing interest for foreign industry.

 

malta-sunsetFavourable tax laws and conditions encourage the establishing of Maltese based companies with foreign investors. The fact that the English language is widely spoken facilitates this trend and the result is an increase in the number of Transferees, employees of multinational companies, relocating to the island on short or longer – term international assignments.

AN INTERESTING BLEND OF CULTURES

Malta as a destination offers an interesting blend of cultures. Its Mediterranean lifestyle has an Italian bias due to its proximity to Sicily, yet it also has a strong British influence as the island was under British rule until independence was granted in 1964. This combination, along with the fact that the island is a well-known ‘tax haven’, has lured many of those who relocate initially on international work assignments to make the island their permanent home. It is also a popular place of retirement for British and German citizens.

 

The island offers housing options suitable for individual or family requirements and budgets. There is a selection of different types of property available, from fashionable sea-front apartments and penthouses to smaller town houses or larger stylish villas slightly further inland.

UP TO DATE EXPAT FACILITIES

The country has one international school that offers the American Curriculum and several private schools that teach the British National Curriculum. Medical facilities with English speaking specialists are readily available.

 

The island is up to date as far as electronic communication is concerned. ADSL Internet access is available throughout the island through many Internet service providers. Cable Internet access exists in some areas, Cable or Satellite TV can be activated, and the island presently has two companies that provide a selection of mobile phone contracts.

 

With its many facilities and attractions, Malta is the ideal destination for an international assignment..

Prepare and Plan Visit
In this initial contact the Relocation Coordinator will brief the Transferee, introducing destination services commissioned, and provide access codes to HTLC Network on-line City-Specific Resource Guides. In addition, the Relocation Coordinator will help the Transferee assess personal and family’s housing needs, as well as their hopes and plans for the sojourn in your new destination. The Transferee will be asked to fill out a Personal Needs Analysis Form, which will enable customized service delivery. After gaining a sense of the Transferee’s needs, the Relocation Coordinator will arrange appointments with schools and real estate agents, an appointment will be set up with one of the Local Counsellors for a city briefing and a programme will be finalised for accompanied property and school viewings.

 

Airport Pickup and Greeting The Transferee and family will be met at the airport by a Local Counsellor and accompanied to designated hotel.

 

Destination Country and City Information
The Transferee will be given a briefing on the local city and life in your new destination in general, and will be encouraged to ask any questions. An Information Pack on the destination city will be provided. This Pack includes an information sheet with the HTLC Network office and Local Counsellor contact information and emergency telephone numbers. Further, it includes a city and transport map as well as a hard copy of HTLC Network own City-Specific Resource Guide, which contains a wealth of information such as telephone access codes, English-speaking doctors and expatriate clubs. When available, a copy of the English Yellow Pages, local English language periodicals and other relevant information will also be included in the Information Pack.

 

auto-europe-driving-informationCity by Zone Tour
The purpose of this tour is to familiarise the Transferee with selected areas of the city and type of housing and amenities available, in order to be better prepared to select the neighbourhood most suitable for personal and family needs. The City By Zone Tour is often delivered in conjunction with a house hunting programme.

 

International Schooling The Transferee will be briefed on educational opportunities in the area. The Relocation Coordinator will schedule appointments at the selected schools, and the Local Counsellor will accompany the Transferee to pre-arranged appointments although the appointments will be privately held between the Transferee and school administrators. Where possible, the Relocation Coordinator will organise enrolment procedure and arrange for company invoicing.

 

Full-Day Househunting Programme Following an in-depth briefing by the Relocation Coordinator a programme of property viewings will be arranged. The Local Counsellor will accompany the Transferee to pre-arranged viewings of up to eight properties.

 

Two-Day Househunting Programme Following an in-depth briefing by the Relocation Coordinator a programme of property viewings will be arranged. The Local Counsellor will accompany the Transferee to pre-arranged viewings of up to fifteen properties.

 

Lease Negotiation After the Transferee has selected a property, the Relocation Coordinator will negotiate lease conditions with the real estate agency or landlord according to The national destination law. HTLC Network coordinator will prepare a contract that ensures legal protection for the client. Particular attention is given to include a break clause, as international assignments often change in duration and the aim is to give maximum flexibility within the limits of the national destination law.

 

bigstock-Real-Estate-Home-Inspection-Re-20778977Property Inspection and Inventory Once the lease has been signed, a thorough property inspection is taken in the presence of the Transferee. This includes an inventory of any furnishings, general condition of the property, and meter readings for utility contracts.

 

Utility Connections, Phone Line and Bank Account The Relocation Coordinator will arrange all utility and telephone connections, and a Local Counsellor will accompany the Transferee to open a bank account in the selected area.

 

Settling-In Assistance The Local Counsellor will spend time with the Transferee and family, assisting with requested elements of the relocation process, such as arranging language training, obtaining a satellite decoder or internet service provider, shopping for furniture or securing house contents insurance. Duration of this service depends on various company authorizations.

 

Car Purchase or Lease The Relocation Coordinator will brief the Transferee on the logistics of making an automobile purchase and will research reputable dealers in the area. The Local Counsellor will accompany the Transferee to dealers and act as a translator. Once the Transferee has made the selection, HTLC Network will take care of necessary documentation including insurance cover. For long-term rental HTLC Network will advise local availability of this service.

 

Local Registration
If the Transferee requests, and is eligible, the Local Counsellor will assist with National Health Registration. City hall registration is a separate service and if authorizied, HTLC Network will assist with the whole bureaucratic procedure at the relative cityhall.

 

Closeup of a call center employee with headset at workplaceOngoing Phone Support The HTLC Network support Helpline is available to all Transferees for 90 days from date of property contract signing. Extensions to this Helpline can be added in periods of three months.

 

Car Importation Importation of car to your new destination, including full document assistance and re-registration with Vehicle registry.

 

Full Assignment Tracking Full tracking of all deadlines throughout duration of the Transferees international assignment, notification given of all scheduled renewal dates, such as housing contracts, Permit of Stay and Work Permits. Ad Hoc Services Service rendered both from back and front office is available on an hourly and daily basis.

Immigration procedures and requirements vary greatly from country to country. Documents requested from applicants depend on the citizenship of the individual applying and the status he wishes to obtain in the destination country, be it authorisation to work, authorisation for accompanying family members, tourist or study visas, temporary or permanent residency status.

 

Passport immigration stamp

• HTLC Network has been selected by many International Law and Immigration Firms as well as Global Relocation Companies to represent them exclusively for immigration

• We work closely with the relevant governmental and police authorities in each country

• Our Immigration Team are experts in immigration laws and keep abreast of changing requirements and procedures

• We prepare all documentation for HR, all you have to do is print out and sign

• We inform the Transferee which specific documents are required , which translations must be obtained and if these must be legalised

• We provide HR and Transferees with information on the process flow, timing and specific legal requirements of each destination

• We update all parties involved regularly as to the status of the application

• Whenever possible, we act with a Power of Attorney on behalf of the company and the Transferee; when the Transferee’s presence is required, he will be accompanied to the relevant office in the destination city

• Our Local Counsellors, residents and locals of the destination city, are able to present the all prepared documentation to the relevant offices in person; thus speeding up the process and ensuring an efficient service

 

For more info about our immigration services in Malta please contact our marketing department at: info@htlcnetwork.com

1442470381-maltaResource guide:

Malta is a group of seven islands in the Mediterranean Sea. Only the three largest islands – Malta, Gozo and Comino – are inhabited. The terrain is low and rocky with coastal cliffs.

Malta, in the heart of the Mediterranean, is a melting pot of civilisations with a history stretching back thousands of years. The country has been inhabited since around 5200 BC and a significant prehistoric civilisation existed on the islands prior to the arrival of the Phoenicians who named the main island Malat , meaning safe haven.

Later the islands were for centuries the seat of the Order of Knights of the Hospital of St John and then part of the British Empire. Malta became independent in 1964.

MALTA FAQ - Housing
What can I expect to find in an unfurnished, a semi-furnished or a furnished property?

An unfurnished or semi-furnished property will generally include a kitchen. Most properties however are rented out fully furnished as the market caters for the tourist industry. A furnished property can include anything from the basics – kitchen, table and chairs, beds, bathroom furniture – to everything you could possibly require in a property.

What sort of flexibility will I have to negotiate rent or furnishings?

Monthly rental price is generally negotiable if a long term lease is required (i.e. minimum of one year). Due to the many tourists that visit the islands throughout the summer, landlords are sure to be able to command their asking price, especially if renting the more fashionable properties on the sea front. They are therefore reluctant to drop the price unless there is a time commitment on the part of the tenant. It is not likely that a landlord will agree to undertake work on the property, install extra furniture and lower the price.

How many properties will I be shown?

This depends on the Relocation Package you have selected: HTLC Network Basic Package includes 8 properties and the Standard Package includes 15 properties. You will be told at the outset how many properties you will be shown or how much time you have available to do the house hunting. The properties provided will be as close to your ‘Needs Analysis’ description as possible according to what is available on the market at the time.

How can I secure a property that I choose?

If you are interested in a particular property, this has to be communicated to the landlord through the real estate agent and a financial commitment (deposit) must then be made before a contract can be signed.

What costs are involved in renting a property?

A security deposit will have to be paid to the landlord. This is usually equal to one month’s rent, refundable upon exit (note below). In the case of more exclusive luxury villas with high quality furnishings, a larger deposit of between two or three months may be required, especially if the property is to be rented for several years.

The first rental payment will also have to be paid to the landlord. Rent is usually due monthly but landlords can dictate how they wish to be paid. Real estate agent’s commission is equal to half a month’s rent plus VAT.

What other expenses should I expect to pay?

Utility expenses are at times included in short term rents. For long term rents, utilities are paid additionally and according to consumption.

What is the process flow to rent a property?

A legally valid contract is negotiated and prepared by HTLC Network. Both parties (landlord and tenant) are to agree upon the content.
If payments are made by cheque, they must be taken to the contract signing appointment. If paying by bank transfer, proof must be presented that the transfer has been made. (Sometimes the landlord can require payment actually reaches his bank account, at other times a bank receipt or proof that payment has been made will be sufficient). An appointment is arranged, usually at the real estate agency, for the tenant and landlord to sign the contract.

The contract is read through and signed by both parties. For longer term rentals, a landlord may require a letter of guarantee from the employer of the tenant or a letter from the company demonstrating income that can support rental payments. If a contract is to be signed by corporate, HTLC Network will email the prepared and approved version to the company. Once a legal representative of the company has signed the copies of the contract, they will be collected by HTLC Network’ Local Counsellor to be taken to the agency for the landlord’s signature. Documentation demonstrating the individuals right to sign on behalf of the company must be produced.

What chance do I have of receiving my full deposit back when I leave the property?

Provided the property and any furnishings are returned in the state in which they were consigned, HTLC Network will be able to negotiate a full deposit return for you. To this end we insist on taking a thorough property inspection and inventory when the tenant enters the property. This inventory is taken in the presence of the landlord and tenant and two copies are to be signed by both parties.

What responsibility do I have as a tenant towards maintenance of the property?

The responsibilities between landlord and tenant are open for negotiation. Usually, the tenant is responsible for minor items of maintenance, servicing of boilers etc. The landlord is responsible for all major items.

Can I make any alterations to the property?

Only with written permission granted by the landlord.

What if I need to terminate the lease early?

EMC Network will ensure a diplomatic break clause is inserted into the contract for the protection of the tenant. The landlord will have the final say as to what is acceptable.

What steps are required in order to purchase a property?

A foreigner wishing to purchase a property in Malta must have a Government released Permit issued by the Ministry of Finance ‘Acquisition of Immovable Property’ (AIP). This document generally takes around three months to be granted. The property must have a minimum value of LM 50,000 in the case of a villa or house or LM 30,000 if it is an apartment. A 10% deposit is to be paid to ‘hold’ the property whilst the application for the permit is being processed. Enquiries will be made into the validity of the title deed etc.

Any property purchased by a non-Maltese citizen has to be funded from abroad. The funds must be transferred to a Maltese bank and a notary must certify all contracts in order to guarantee repatriation of all invested capital and profit in case of resale. Only one property may be owned on Malta and Gozo, unless property is located in a Special Designated Area (e.g. Portomaso).

A 5% duty is also to be paid by the purchaser to the Inland Revenue Department.

Any property purchased is to be destined for personal residential use only and may not be rented out although private guests may stay when the owner is present. Only properties with a value exceeding LM100, 000 with a pool may be rented out. Any such property must be registered as a holiday accommodation with the ‘Hotel and Catering Establishments Board’ and tax must be paid on all resulting income.

What additional expenses are involved in order to purchase a property?

– AIP permit (LM100) payable to Ministry of Finance.
– Duty on document or Transfer tax of 5% of the purchase price (until recently 17%).
– Notary / legal fees (approx. 1% purchase price).
– Any research into title deeds, liabilities, surveys commissioned.
– Real Estate Agent fee: 3 – 5 %, although this is usually paid by the vender.
– If a non-registered private agent is involved rather than a registered real estate agent: 1% of property price as his fee.

MALTA FAQ - Utilities
What utility expenses will I have to pay?

Utilities are usually included in short- term rents. For long- term rents, tenants are responsible to pay for electricity, gas, water, heating costs and telephone – all according to consumption. Communal area expenses such as cleaning and electricity must also be paid.

How are these accounts charged?

For short term lets, these contracts are generally kept in the name of the landlord. The bills, charged every two months, generally arrive to the property and are to be paid by the tenant directly through any bank or at the Customer Service Branch in Valletta. The landlord may communicate the sum due to the tenant and pay the bill himself. For longer lets, the utilities can be changed into the name of the tenant. However, there is a deposit of Lm100 to be paid if the individual is not in possession of (a local Maltese) ID card. For a telephone contract the deposit is Lm 500. These deposits are refundable once (a local Maltese) ID card is obtained or the individual closes the contract.

When the Transferee takes possession of the property, EMC Network conducts a thorough property inspection and inventory and ensures that meter readings are taken so that the tenant is billed only for consumed units.

A 17% surcharge on water and electricity consumption (meter charges excluded) comes in addition and is revised every six months on the basis of the estimated price of oil used by Enemalta to generate electricity.

Will I be able to get Satellite or Cable TV?

Both Satellite and Cable TV are available throughout the island. Please ask your Relocation Coordinator to arrange this as part of your ‘settling-in’ services.

How can I get a telephone installed?

Most rental properties already have an installed line. This is usually billed to the landlord in whose name the contract is set up and then passed on to the tenant. The tenant will pay according to consumption. For a foreigner to request a telephone line from Maltacom, only a passport is required. If the individual is not in possession of (a local Maltese) ID card, a deposit of Lm 500 is to be paid. This deposit is, however, refundable once (the local Maltese) ID card is obtained or when the contract is terminated.

How long will I have to wait for my telephone?

If it is a new property and no phone line without a phone line installed, then it could take several months, even a year. If a line does exist and the request is to connect the line, then it will take approximately one to two weeks.

What documents do I need to install a Telephone Line?

Maltacom generally install 3-4 weeks after the initial application is submitted.

How will i be billed?

Every two months. The telephone line rental charges are included with the bill and are always charged for two months in advance.

Is ASDL available?

ASDL exists throughout the islands. It is supplied through various Internet providers. The service is activated approx. two weeks from the initial application. Please ask your Relocation Coordinator for details. Quality of services may vary from one Internet provider to another. Please consult your Relocation Coordinator before signing an agreement.

Is Cable connection available?

Cable Internet connection is available in Malta.

MALTA FAQ - Driving

Note: When driving in Malta, Maltese law requires that you have your driver’s licence with you at all times. Should you be involved in a road accident, you must call the Traffic Police. You must not leave the scene of the accident before the police arrive, doing so can lead to heavy fines. Traffic rules and regulations have become very stringent in recent years.

Although many improvements have taken place, parking still remains a real problem in most of the central parts of the island. Parking on the streets inside of the city of Valletta is allowed only for holders of a special permit marked with letter V on the road licences. When renting a car in Malta, make sure that the car has this letter on the road license.

Is my licence valid in Malta?

AA non-EU driving licence is valid in Malta for up to one year if the holder does not leave the country at all during the year. If so, it has to be converted to an International Driving Licence or a Maltese one.

Driving licences that are issued by one EU country are recognised by other member states. However, it is recommended to convert it to a Maltese licence after one year of permanent residence.

For how long can I drive my own car in Malta?

You can drive your own foreign-licensed car for up to one year; thereafter it must be officially imported into the country.

Can I buy a car?

A foreigner may purchase a car; no documentation is required in order to do so apart from a passport.

MALTA FAQ - Work Permit
What documentation is required for workers coming to Malta?

A Work Permit is required. The process of obtaining a valid Work Permit usually takes between three to four months. Accompanying family members are not entitled to work. However, they can remain in Malta for the period of the Work Permit without the necessity to extend their own entry visas.

How do i obtain a Work Permit?

This has to be applied for by the employing Maltese company where the individual will be working, regardless of whether the individual is to be paid locally or if he remains on the payroll of the foreign company. Formal application on the individual’s behalf is to be submitted to the Department for Citizenship and Expatriate Affairs at the Ministry for Justice and Home Affairs. HTLC Network will prepare all letters and forms necessary on behalf of the client company, present the application and follow it through.

What countries do not require an entry visa for Malta?

There have been some changes in visa and immigration requirements since Malta joined the EU in May 2004. EU visitors require a valid passport or identity card. This entitles them to stay in Malta for three months as a tourist. Also entitled are visitors from:

Japan, United States, Andora, Argentina, Australia, Bolivia, Brazil, Brunei, Darussalam, Bulgaria, Canada, Chile, Costa Rica, Croatia, El Salvador, Guatemala, Holy See (State of the Vatican), Honduras, Israel, Malaysia, Mexico, Monaco, New Zeland, Nicaragua, Panama Paraguay, Romania, San Marino, Singapore, South Korea, Uruguay and Venezuela.

Most other nationals require visas. The length of entry visas granted to these nationals usually do not exceed one month. To obtain an entry visa to Malta one need to file an application either with the Maltese Embassy, High Commission or Consulate in their respective country or directly with the Central Immigration Office in Malta.

Please note: This list may vary from time to time, please check with EMC Network for updated list.

How long does it take to obtain a visa to enter Malta?

This may vary from five to 25 working days, depending on the nature of the application and the nationality of the applicant involved.

What payment is due to the Immigration Police when the visa is released?

A payment of LM10 Permanent Residency.

What are the requisites to apply for Permanent Residency?

– Proof of annual income or capital investments.
– Certificate of Good Conduct from Police in location of Residence (required for each applicant over 14 years of age) otherwise, a character reference from reliable source.
– Personal Declaration regarding Criminal Record.
– Letter of recommendation issued by legal or financial institutions or company.

Is anything else required from me as a Permanent Resident?

A Permanent Resident has to deposit a fixed sum into the bank for his spouse and any other dependants. These funds may be used for whatever purpose the individual wishes.

There is no obligation to live in the country once the residency has been granted, although the individual must come to Malta within the first 12 months after Permanent Residency is obtained, to register with the Inland Revenue and to have his passport stamped. Within 12 months of being granted the permit, the individual must either purchase or rent a property with a fixed value.

How long will the application for Permanent Residency take to process?

Generally between 8 to 20 weeks, depending on the nature of the application.

For how long is my Permanent Residency valid?

The Permit is granted annually although renewal is basically automatic; the individual concerned is required to sign a Declaration testifying to the fact that he has abided by the terms and conditions on which he was granted resident status. Renewal will be granted automatically provided all taxes due are paid within the specified time frames.

Does a Permanent Residency Permit allow me to work?

A permanent resident is not authorised to work for a Maltese company or a Maltese citizen; he may work for a foreign company or freelance, provided he does not offer services on the Maltese market.

MALTA FAQ - Health Facilities
What Health Care Facilities are available on the island?

Both private and public Health Care facilities of very good standard are available.

Will I have to pay for treatment?

Malta has health agreements with Britain, Australia and Greece. British citizens are entitled to free treatment if they are hospitalised or if they require any emergency treatment (in public hospitals or clinics) during the first 30 days of their arrival in Malta. After the 30 days, they will be liable to pay, but only 15% of the bill.

Australian citizens are entitled to free treatment if they are hospitalised or if they need any emergency treatment (in public hospitals or clinics) during the first six months of their arrival in Malta. After the six months they will be liable to pay in full. Greek citizens are entitled to free treatment in public hospitals or clinics regardless of when they arrived in Malta.

All other nationals who are on a holiday or on a temporary visit to Malta are entitled to free medical treatment only upon presentation of a valid internationally recognised Medical Insurance Policy. Depending on the policy patients can be provided with medical treatment completely free of charge or else they would need to pay for their treatment and get refunded in their country of origin where the Insurance Policy was issued. If an individual is not in a possession of a valid Medical Insurance.

Policy he or she would need to pay directly to the hospital for the treatment provided. When a foreigner from any country is working in Malta and paying Maltese National Insurance he is entitled to free medical treatment, provided he has paid the NI contributions for six months prior to his need for treatment. Anyone who is a Permanent Resident is also entitled to free health care.

MALTA FAQ - About HTLCNetwork
Why should I choose HTLC Network?

– Extensive rapidly growing client list.
– Exclusive partner/representative of many Global Relocation Service Providers.
– Exclusive representative of many International Law and Immigration Firms.
– Quality control guarantee: Head Office directs all relocations and immigrations in every destination.
– All staff required to attend on-going training sessions and workshops to keep updated as to global mobility needs.
– No language barriers – Assistance provided in all major European languages and many others.
– Corporate consultation with HTLC Netowork’s’ Representatives at location of choice.
– HTLC Network own ‘Resource Guides’ providing a wealth of everyday information for expatlife in destination city.
– Comprehensive FAQs for each country serviced.
– Red Alert List to prepare for the specific challenges of each destination.
– Extra ‘Safety’ section in Resource Guides for countries posing specific security threats.
– 24-hour Emergency Helpline for Transferees throughout the duration of the relocation.
– Complimentary 3-month Helpline.

MALTA FAQ - For Corporate
How can we determine a realistic Housing Budget for Transferees?

During HTLC Network’ initial teleconference with the client we go through an in-depth ‘Needs Analysis’ which can include Housing Budget variables for the Destination City. HTLC Network will work with the Company to ensure the workforce locate properties of a suitable standard within the parameters set by corporate policy.

Can the contract be signed in the name of a foreign company?

Legally, yes, as long as it can be proved that the individual who signs the contract has the legal right to sign as a representative of the Company. Many landlords however, will not accept this as it is harder to take a foreign Company to court should there be any missing rent payments or problems. As landlord’s rarely accept a foreign Company signing the lease, it is usually signed by the local company that is VAT registered locally.

HTC Network will prepare the contract in the name of a legal representative of the Company. We require full data of the individual, a photocopy of his/her passport ID pages and a photocopy of the document demonstrating position within the Company.

The prepared contract will be emailed to the appropriate Company contact and instructions will be given on how it is to be printed out and signed. Once signed, one of HTLC Network’ Local Counsellors will collect the contract and deliver it to the real estate agent for the signature of the landlord. A signed copy will be returned to the Company whilst the three copies of the contract are being registered, thereafter a registered copy will be delivered.

Arrangements will be made to take a thorough inventory in the presence of the tenant and landlord.

Is it necessary for the Transferee to be present to apply for documents?

For the presentation of document application, it varies from city to city. Wherever possible HTLC Network will prepare power of attorney  in order for a Local Counsellor to act on behalf of the Transferee and family.

To release the obtained documents, the Transferee and other members of the family must be present as an original signature is required.

How can we guarantee all Transferees will receive the same standard of service? (staff relocating to main cities versus more rural areas)

All Local Counsellors are really ‘local’ to the area where they assist Transferees. They are selected for their good knowledge of their city area.

All Local Counsellors are trained by HTLC Network to follow our set pattern of delivering services using an in-house ‘Training and Operations Manual’.

All Local Counsellors are closely directed by Office Coordinators, ensuring a consistent standard of service is delivered.

How does HTLC Network handle Group Moves?

All relocations are handled by the same system of centralisation. When required, we arrange for a member of our office team to go to the location of a group move to be an in-house Coordinator, working from the Client Company’s premises as a point of reference for HR, Transferees and their families.

In main centres we have several Local Counsellors.

What ongoing support is provided for Transferees and families?

HTLC Network aims to equip your workforce to settle into their new environment as soon as possible. Upon arrival they are presented with a local Information Pack. They are given access to our on-line City Specific Resource Guides that provide general local information as well as specific local information once a suitable property has been located.

We have a 24hour emergency helpline throughout the duration of the relocation. We provide a 90 day complimentary phone line that can be extended throughout the duration of the assignment.

Our aim is to teach the Transferee how to live in his new city and to equip him to be as independent as possible.

Geography

Area: 316 sq km
Time Zone:
GMT+1
Capital city:
Valletta
Climate:
Mediterranean with mild, rainy winters and hot, dry summers.

Government

Stateform: Republic
Legislative Branch:
unicameral House of Representatives.
National Holiday:
21 September
Independence day
Currency: Euro €

Population

Approx. 400 000 inhabitants.
Ethnic Groups:
Maltese (descendants of ancient Carthaginians and Phoenicians, with strong elements of Italian and other Mediterranean stock).
Religion:
Roman Catholic.
Official languages:
Maltese and English.