HTLC Network | Rwanda
HTLC Network is a valuable support that can help you to transform the challenges of an international relocation into a successful and satisfying life experience. We provide global corporate and private relocation and immigration services and we are present in many different parts of the world, being able to meet your requests, to ensure the utmost attention to every detail
Emc, Emc Network, Relocation Service, Relocation Italy, Relocation, relocating, relocated, Italy, Italian, removal, moving, moved, Luca Martin, emcnetwork, espatriati, Milano, international, relocation, immigration, relocation, espatriati, immigrazione, servizi, espatriati, bilanci, taxation, legal, payroll, assistance, Milano, Roma, tel, roma, fax, milan, italy, guide, resource, bank, piazza, school, landlord, italian, passport, firenze, emc, viale, network, turin, emcnetwork, Relocation Malta, Destination Service Provider, full immigration and relocation assistance, malta, moving, destination service provider, immigration, assistance, city guide, documents, residency, permanent residency, work permit, international corporation, work licence, job licence, work license, job license, housing, schooling, contract, legal assistance, relocations, transfer, move, expat, expats, expatriate, expatriates, tourism Malta, living in Malta, company, corporate, multinational, relocate, relocating, schools, visas, visa, relocating to Malta, Italy, Kenya, Bulgaria, Estonia, Ethiopia, Latvia, Lithuania, Lugano (CH), Malta, Nigeria, Romania, Slovakia, Slovenia, Albania, Armenia, Austria, Belarus, Belgium, Bosnia, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Kosovo, Latvia, Lithuania, Ireland, Macedonia, Malta, Moldova, Monaco, Montenegro, Norway, Poland, Portugal, Romania, Russia, Spain, Sweden, Serbia, Slovakia, Slovenia, Ukraine, The Netherlands, Bahrain, Israel, India, Kazakhstan , Kuwait, Mongolia, Oman, Saudi Arabia, Turkey, Qatar, United Arab Emirates, Yemen, Algeria, Angola, Benin, Burkina Faso, Cameroon, Central African Republic, Chad, Congo Cote d’Ivoire, DR Congo, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Kenya, Liberia, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Nigeria, Rwanda, Senegal, Seychelles, Sierra Leone, South Africa, Sudan, Tanzania, Togo, Tunisia, Uganda, Zambia, Perù, Ecuador, Bolivia, Paraguay, Uruguay, Brasil, Argentina, language, multicultural, multicultural training, welcome, welfare services, payroll, international, tenancy, tenancy, tenancy management, international concierge services, house hunting, preview trip, short term accomodation, settling in, departure assistance, home suitability certificate, residency, entity legal registration, criminal record, facility management, welcome basket, residency registration, consular declaration, global mobility company
page,page-id-316,page-template-default,ajax_fade,page_not_loaded,, vertical_menu_transparency vertical_menu_transparency_on,qode-theme-ver-7.0,wpb-js-composer js-comp-ver-4.4.4,vc_responsive



A small country in the Great Lakes region of east-central Africa, the Republic of Rwanda, is often referred to as the “Land of a Thousand Hills” for the great diversity and beauty of its landscape.



Unfortunately, the country is also well known for the infamous 1994 Rwandan genocide that resulted in the death of up to one million people. While the Hutu and Tutsi are often considered to be two separate ethnic groups, the division between them is based more upon social class than ethnicity, as there are no significant lingual, physical, or cultural differences between them. Traditionally, the differences between the two groups were occupational rather than ethnic: the Hutu were the farmers, while the Tutsi were cattle-herders.


Since independence in 1961, repeated violence in Rwanda increased ethnic differentiation between these groups. Tension flared in 1990, when the Tutsi-led Rwandan Patriotic Front (RPF) rebels invaded from Uganda. A cease-fire was negotiated in early 1991, and negotiations between the RPF and government began in 1992. In the meantime, revisions were made to the constitution, allowing multiparty participation in the government. An agreement between the government and RPF was signed in August 1993 at Arusha, Tanzania, that called for the creation of a broad-based transition government that would include the RPF. Extremist Hutu were strongly opposed to this plan.


In April 1994 a plane carrying Rwandan President Habyarimana and his Burundi counterpart Ntaryama was shot down, triggering what appeared to be a coordinated attempt by Hutus to eliminate the Tutsi population. The RPF responded by launching a military campaign to control the country. Millions of Rwandans crossed the border and fled mostly to neighbouring Congo. In July 1994, the RPF established a transitional government, putting an end to the genocide.


Today, Rwanda is striving to struggles to heal and rebuild, and has been praised by many for establishing security, promoting reconciliation and economic development.The International Criminal Tribunal for Rwanda, based in Tanzania, has begun bringing those directly responsible for the events of 1994 to trial; large numbers of genocide refugees are being slowly repatriated and resettled.

Rwanda today shows renewed growth, an advanced stage of rehabilitation, and looks to a brighter future. The high level of political stability and peace since 1995 has encouraged the repatriation of millions of refugees, while the main instigators of the genocide are being tried at the Arusha Tribunal in Tanzania and in the Gacaca courts in Rwanda.



During its tenure in power, the RPF has placed strong emphasis on reconciliation, and has largely succeeded in forging a sense of national, rather than ethnic, identity in Rwanda. The autocratic and divisive political structures that formerly denied minorities a meaningful political voice have been replaced, for instance with the implementation of cellular councils that involve local communities in important decisions at grassroots level.


Furthermore, although poverty remains endemic to Rwanda as it does to most other Africa countries, economic liberalization and civil stability have stimulated a consistently high annual economic growth rate since 1995. Tourism will play a pivotal role in fostering the economic infrastructure and prosperity that nurture future political stability.


Rwanda’s economy still may be small and predominantly agricultural, but in recent years, with political stability, it has posted an impressive 9.9% GDP growth rate at the same time reducing inflation to 3.2% and currency depreciation to only 6.5% per annum. Foreign exchange controls have been liberalized and the banking system is sound and thriving. With its Vision 2020 objective of combating poverty, Rwanda is embarking on a comprehensive program of privatization and liberalization with a goal to attaining rapid and sustainable economic growth. The goal is to transform the economy from its 90% dependence on subsistence agriculture into a modern, broadly based economic engine, welcoming to investors, creating employment and new opportunities.


The major exports of Rwanda are coffee, tea, tin cassiterite, wolframite and pyrethrum. Coffee makes up more than 50% of the total export value, while the mountain grown tea is considered to be some of the finest in the world. Recently, substantial private investments have been made in tourism and developing new industries such as cut flowers for export and fish farming.


The full range of Rwanda’s resources have yet to be realized. Commercial fishing in Lake Kivu is in its infancy; there are vast opportunities in the emerging tourism industry. The labour force is dedicated, energetic and eager for training. The government, through the Rwanda Investment Promotion Agency (RIPA) is ready to work hand-in-hand with investors to realize their goals and drive the economy forward to a better future. Opportunities abound for long-term, well-capitalized investors with ideas, imagination and business skills for an emerging economy.

Prepare and Plan Visit
In this initial contact the Relocation Coordinator will brief the Transferee, introducing destination services commissioned, and provide access codes to HTLC Network on-line City-Specific Resource Guides. In addition, the Relocation Coordinator will help the Transferee assess personal and family’s housing needs, as well as their hopes and plans for the sojourn in your new destination. The Transferee will be asked to fill out a Personal Needs Analysis Form, which will enable customized service delivery. After gaining a sense of the Transferee’s needs, the Relocation Coordinator will arrange appointments with schools and real estate agents, an appointment will be set up with one of the Local Counsellors for a city briefing and a programme will be finalised for accompanied property and school viewings.


Airport Pickup and Greeting The Transferee and family will be met at the airport by a Local Counsellor and accompanied to designated hotel.


Destination Country and City Information
The Transferee will be given a briefing on the local city and life in your new destination in general, and will be encouraged to ask any questions. An Information Pack on the destination city will be provided. This Pack includes an information sheet with the HTLC Network office and Local Counsellor contact information and emergency telephone numbers. Further, it includes a city and transport map as well as a hard copy of HTLC Network own City-Specific Resource Guide, which contains a wealth of information such as telephone access codes, English-speaking doctors and expatriate clubs. When available, a copy of the English Yellow Pages, local English language periodicals and other relevant information will also be included in the Information Pack.


auto-europe-driving-informationCity by Zone Tour
The purpose of this tour is to familiarise the Transferee with selected areas of the city and type of housing and amenities available, in order to be better prepared to select the neighbourhood most suitable for personal and family needs. The City By Zone Tour is often delivered in conjunction with a house hunting programme.


International Schooling The Transferee will be briefed on educational opportunities in the area. The Relocation Coordinator will schedule appointments at the selected schools, and the Local Counsellor will accompany the Transferee to pre-arranged appointments although the appointments will be privately held between the Transferee and school administrators. Where possible, the Relocation Coordinator will organise enrolment procedure and arrange for company invoicing.


Full-Day Househunting Programme Following an in-depth briefing by the Relocation Coordinator a programme of property viewings will be arranged. The Local Counsellor will accompany the Transferee to pre-arranged viewings of up to eight properties.


Two-Day Househunting Programme Following an in-depth briefing by the Relocation Coordinator a programme of property viewings will be arranged. The Local Counsellor will accompany the Transferee to pre-arranged viewings of up to fifteen properties.


Lease Negotiation After the Transferee has selected a property, the Relocation Coordinator will negotiate lease conditions with the real estate agency or landlord according to The national destination law. HTLC Network coordinator will prepare a contract that ensures legal protection for the client. Particular attention is given to include a break clause, as international assignments often change in duration and the aim is to give maximum flexibility within the limits of the national destination law.


bigstock-Real-Estate-Home-Inspection-Re-20778977Property Inspection and Inventory Once the lease has been signed, a thorough property inspection is taken in the presence of the Transferee. This includes an inventory of any furnishings, general condition of the property, and meter readings for utility contracts.


Utility Connections, Phone Line and Bank Account The Relocation Coordinator will arrange all utility and telephone connections, and a Local Counsellor will accompany the Transferee to open a bank account in the selected area.


Settling-In Assistance The Local Counsellor will spend time with the Transferee and family, assisting with requested elements of the relocation process, such as arranging language training, obtaining a satellite decoder or internet service provider, shopping for furniture or securing house contents insurance. Duration of this service depends on various company authorizations.


Car Purchase or Lease The Relocation Coordinator will brief the Transferee on the logistics of making an automobile purchase and will research reputable dealers in the area. The Local Counsellor will accompany the Transferee to dealers and act as a translator. Once the Transferee has made the selection, HTLC Network will take care of necessary documentation including insurance cover. For long-term rental HTLC Network will advise local availability of this service.


Local Registration
If the Transferee requests, and is eligible, the Local Counsellor will assist with National Health Registration. City hall registration is a separate service and if authorizied, HTLC Network will assist with the whole bureaucratic procedure at the relative cityhall.


Closeup of a call center employee with headset at workplaceOngoing Phone Support The HTLC Network support Helpline is available to all Transferees for 90 days from date of property contract signing. Extensions to this Helpline can be added in periods of three months.


Car Importation Importation of car to your new destination, including full document assistance and re-registration with Vehicle registry.


Full Assignment Tracking Full tracking of all deadlines throughout duration of the Transferees international assignment, notification given of all scheduled renewal dates, such as housing contracts, Permit of Stay and Work Permits. Ad Hoc Services Service rendered both from back and front office is available on an hourly and daily basis.

Immigration procedures and requirements vary greatly from country to country. Documents requested from applicants depend on the citizenship of the individual applying and the status he wishes to obtain in the destination country, be it authorisation to work, authorisation for accompanying family members, tourist or study visas, temporary or permanent residency status.


Passport immigration stamp

• HTLC Network has been selected by many International Law and Immigration Firms as well as Global Relocation Companies to represent them exclusively for immigration

• We work closely with the relevant governmental and police authorities in each country

• Our Immigration Team are experts in immigration laws and keep abreast of changing requirements and procedures

• We prepare all documentation for HR, all you have to do is print out and sign

• We inform the Transferee which specific documents are required , which translations must be obtained and if these must be legalised

• We provide HR and Transferees with information on the process flow, timing and specific legal requirements of each destination

• We update all parties involved regularly as to the status of the application

• Whenever possible, we act with a Power of Attorney on behalf of the company and the Transferee; when the Transferee’s presence is required, he will be accompanied to the relevant office in the destination city

• Our Local Counsellors, residents and locals of the destination city, are able to present the all prepared documentation to the relevant offices in person; thus speeding up the process and ensuring an efficient service


For more info about our immigration services in Rwanda please contact our marketing department at:

kigaliResource guide:

Among the safest and friendliest of African capitals, Kigali City has a moderate high altitude climate that belies its tropical location, and is conveniently located within three hours’ drive of the main tourist sites. The Rwandan capital provides both a comfortable and welcoming introduction to this land of a thousand hills and an ideal springboard from which to explore this magical country.


Beginning on April 6, 1994, Kigali was the scene of the Rwandan Genocide – the slaughter of approximately one million Tutsi and moderate Hutu by Hutu militias (interahamwe), and some members of the Rwandan army. There was fierce fighting between the army (mostly Hutu) and Tutsi-dominated Rwandese Patriotic Front. Although damaged, the city’s structure has recovered.

RWANDA FAQ - Housing
What can I expect to find in an unfurnished, a semi-furnished or a furnished property?

An unfurnished property: will be rented empty or with only curtains.
Semi-furnished properties: will have: sitting room with chairs and beds, curtains and dining table and chairs.
In an fully furnished property you will find: fridge, cookers, kitchen materials, beds with mattresses, wash machines, sitting rooms materials, dining room materials, TV, etc

What sort of flexibility will I have to negotiate rent or furnishings?

Yes, the tenant can be flexible in negotiating the rent and the furnishings.

How many properties will I be shown?

This depends on the Relocation Package you have; HTLC Network’ Basic Package includes 8 properties, Extended Packages include 15 properties. You will be told at the outset how many properties you will be shown or how much time you have available to do the house hunting. The properties provided will be as close to your ‘Needs Analysis’ description as possible according to what is available on the market at the time.

How can I secure a property that I choose?

It is common practice to make a pre- contractual agreement, or to pay a holding deposit, therefore once a suitable property has been identified, negotiation takes place and contract is drawn up. Most of the expats prefer to involve a lawyer that can follow the entire process..

What costs are involved in renting a property?

Security Deposit: 1 month rent deposit
Initial rental payment: 1 month rent upfront
Real estate agency fee: 50% from the first month of rent

What other expenses should I expect to pay?

A service fee or condominium fee is to be paid when renting a property in a building with other dwellings this charge is to cover use, lighting and maintenance of any common areas. This fee is paid monthly on top of the monthly rental payment.

What is the process flow to rent a property?

Once a suitable property is identified, the contract is negotiated and is signed by both parties. 1 year payment made upfront.

What chance do I have of receiving my full deposit back when I leave the property?

Provided the property is left in the state in which it was when consigned, and the required notice is given, there should be no issue in obtaining full deposit paid back. EMC Network insists on preparing a detailed check-in sheet upon move in which is signed by both tenant and landlord, this is referred to at check out to establish property state at time of consignment.

What responsibility do I have as a tenant towards maintenance of the property ?

Tenant is responsible for general maintenance as specified in rental contract.

Can i make any changes to the property?

Only with the permission of the landlord.

What if I need to break the lease early?

It is usually possible to include a break clause in the contract; this is agreed between both parties at the time of contract negotiation. Advance notice is required and rent paid in advance will be forfeited, as well as the security deposit.

RWANDA FAQ - Utilities
What utility expenses will I have to pay?

Electricity, Water, Gas is available bottled and piped in some areas only. Garbage collection is also paid by the tenant.

How are these accounts charged?

They are usually transferred to name of the tenant. Bills are emitted monthly in the case of water and piped gas. Payment is made directly to the utility companies by cheque or bank transfer. Electricity is pre-paid by purchasing units in the form of tokens. However electricity units can be bought from any supermarket or the nearest outlet or also using local cellphone services.

Will I be able to get Satellite TV?

Yes. This is available.

How long will I have to wait for my telephone?

It takes approx 2 weeks and it’s landlord responsibility usually.

How will i be billed?

Standard payment is on a monthly basis, bills arrive directly to the property.

RWANDA FAQ - Driving
Is my licence valid in Rwanda?

International driving licences are valide in Rwanda and the conversion is optional.

For how long can I drive my own car in Rwanda?

The car has to be locally registred at the Rwanda Revenue Authority and have to present the following documentation:
– The Company’s name (Owner)
– Date of manufacture
– Cost of the car
– Tin number of the owner

Can I buy a car?


RWANDA FAQ - Safety concerns
How can I ensure the security of my family?

Private armed guards are available and a wide offer of security companies although the country doesn’t has specific security problems.

Are there any precautions a foreigner must take?


RWANDA FAQ - Security concerns
How can I ensure the security of my family?

Private armed guards are available and a wide offer of security companies although the country doesn’t has specific security problems.

Are there any precautions a foreigner must take?


RWANDA FAQ - Health concerns
Do I have to be vaccinated before arriving to Rwanda?

Malaria Risk is present throughout this country, including urban areas. There have been some increases in the incidence of Malaria in the country. Areas where there is cause for extra caution: Kirinyaga, Meru North District, and Trans Mara Districts. An alarming extension of this is that some of the previously malaria-free high altitude areas are reporting the disease.

You may be asked for your yellow fever vaccination certificate on arrival at Kigali International Airport. The malaria and the Diphtheria vaccinations are highly recommended.

RWANDA FAQ - About HTLC Network
Why should I choose HTLC Network?

– Extensive rapidly growing client list.
– Exclusive partner/representative of many Global Relocation Service Providers.
– Exclusive representative of many International Law and Immigration Firms.
– Quality control guarantee: Head Office directs all relocations and immigrations in every destination.
– All staff required to attend on-going training sessions and workshops to keep updated as to global mobility needs.
– No language barriers – Assistance provided in all major European languages and many others.
– Corporate consultation with HTLC Network’s’ Representatives at location of choice.
– HTLC Network own ‘Resource Guides’ providing a wealth of everyday information for expatlife in destination city.
– Comprehensive FAQs for each country serviced.
– Red Alert List to prepare for the specific challenges of each destination.
– Extra ‘Safety’ section in Resource Guides for countries posing specific security threats.
– 24-hour Emergency Helpline for Transferees throughout the duration of the relocation.
– Complimentary 3-month Helpline.

RWANDA FAQ - For corporate
How can we determine a realistic Housing Budget for Transferees?

During HTLC Network’ initial teleconference with the client we go through an in-depth ‘Needs Analysis’ which can include Housing Budget variables for the Destination City. HTLC Network will work with the Company to ensure the workforce locate properties of a suitable standard within the parameters set by corporate policy.

Can the contract be signed in the name of a foreign company?

Legally, yes, as long as it can be proved that the individual who signs the contract has the legal right to sign as a representative of the Company. Many landlords however, will not accept this as it is harder to take a foreign Company to court should there be any missing rent payments or problems. As landlord’s rarely accept a foreign Company signing the lease, it is usually signed by the local company that is VAT registered locally.

HTLC Network will prepare the contract in the name of a legal representative of the Company. We require full data of the individual, a photocopy of his/her passport ID pages and a photocopy of the Company’ s document demonstrating position within the Company.

The prepared contract will be emailed to the appropriate Company contact and instructions will be given on how it is to be printed out and signed. Once signed, one of EMC Network’ Local Counsellors will collect the contract and deliver it to the real estate agent for the signature of the landlord. A signed copy will be returned to the Company whilst the three copies of the contract are being registered, thereafter a registered copy will be delivered.

Arrangements will be made to take a thorough inventory in the presence of the tenant and landlord.

Is it necessary for the Transferee to be present to apply for documents?

For the presentation of document application, it varies from city to city. Wherever possible HTLC Network will prepare power of attorney  in order for a Local Counsellor to act on behalf of the Transferee and family.

To release the obtained documents, the Transferee and other members of the family must be present as an original signature is required.

How can we guarantee all Transferees will receive the same standard of service? (staff relocating to main cities versus more rural areas)

All Local Counsellors are really ‘local’ to the area where they assist Transferees. They are selected for their good knowledge of their city area.

All Local Counsellors are trained by HTLC Network to follow our set pattern of delivering services using an in-house ‘Training and Operations Manual’.

All Local Counsellors are closely directed by Office Coordinators, ensuring a consistent standard of service is delivered.

How does HTLC Network handle Group Moves?

All relocations are handled by the same system of centralisation. When required, we arrange for a member of our office team to go to the location of a group move to be an in-house Coordinator, working from the Client Company’s premises as a point of reference for HR, Transferees and their families.

In main centres we have several Local Counsellors.

What ongoing support is provided for Transferees and families?

HTLC Network aims to equip your workforce to settle into their new environment as soon as possible. Upon arrival they are presented with a local Information Pack. They are given access to our on-line City Specific Resource Guides that provide general local information as well as specific local information once a suitable property has been located.

We have a 24hour emergency helpline throughout the duration of the relocation. We provide a 90 day complimentary phone line that can be extended throughout the duration of the assignment.

Our aim is to teach the Transferee how to live in his new city and to equip him to be as independent as possible.


Area: 26,338 sq km
Time Zone: GMT+2
Capital city: Kigali
Bordering countries: Burundi, Democratic Republic of the Congo, Tanzania and Uganda.
Climate: temperate; two rainy seasons (February to April, November to January); mild in mountains with frost and snow possible.


Stateform: Republic
Legislative Branch: Bicameral Parliament
National Holiday: 1 july
Currency: Rwandan Franc (RWF)


Population: aprox.9.9 million
Religion: Roman Catholic majority, Protestant, Adventist, and Muslim.
Languages: Kinyarwanda, French, and English (all official); Kiswahili.
Ethnic groups: Hutu majority, with a large Tutsi community and smaller Twa (Pygmoid) group.