HTLC Network | Zambia
HTLC Network is a valuable support that can help you to transform the challenges of an international relocation into a successful and satisfying life experience. We provide global corporate and private relocation and immigration services and we are present in many different parts of the world, being able to meet your requests, to ensure the utmost attention to every detail
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WELCOME TO ZAMBIA

zambia11Starting with the rural community, life is supported primarily by subsistence farming. Most villagers have a small plot of land on which they farm maize, groundnuts, cassava, millet, sweet potatoes, and other products.


The capital:
The capital Lusaka, junction of the main highways to the north, east, south and west at an altitude of 1 300m above sea level ,covers an area of over 70km square and is one of the fastest-growing cities in central Africa. There has been no influx control and the city is bursting at the seams. The metropolis has many multi-storey buildings, high-walled suburbs and busy shanty towns. Fast-growing industrial development has brought together people of many nationalities, making it a bustling centre for economic, political and cultural activities.

 

Main expatriate destination cities:
Lusaka – This is the main town for expatriate assignments in the country.
Livingstone Town – Named after the famous missionary explorer, Dr. David Livingstone, it was established in 1905 and was the capital of Northern Rhodesia in 1911. Main foreign investors: Most investment is from the United Kingdom and South Africa and is focused on the mining industry.


Expatriate living:
The city of Lusaka has an international school and offers a number of activities for expatriates.As in other African countries, it is important to remain aware of the poverty of the local population and not to draw unnecessary attention to ones wealth or status. Certain areas of the city are best avoided all together.

 

Cultural Awareness: In intrapersonal relationships, greetings and preliminaries are very important, it is considered rude to come directly to the point and conversations may go on for several minutes before the point of the conversation is broached. There is hand etiquette as well. The right hand is for eating—which is traditionally done without utensils—greetings, and exchanges of money. It is impolite to use your left hand when interacting with another person. Washing of one’s hands before eating is very common, with a bowl of water passed around as one sits at the table. The guests are given the honor of going first. Another important aspect of Zambian culture is respect for elders. When greeting an elder, respect is shown by dropping to one knee, bowing the head, clapping three times, and saying one of the many terms that signify respect.

 

Leisure activities and opportunities: Within Lusaka and other cities activities such as keep-fit, aerobics, weight training, golf, tennis, swimming, bowling, squash, rugby, horse riding and polo are available. There is an Ornithological Society, a Wildlife Society and a Music Society. The city has a variety of clubs and a good selection of restaurants, cafes and cinemas.

 

Outside the cities the country offers beautiful locations to visit; there are numerous safari lodges at Kafue National Park and Lake Kariba; Southern Luangwa is one of the best game parks on the continent and Victoria Falls are amongst the most famous in the world.

 

Climate: From May to August is the dry season, this is the coolest time of year with temperatures ranging from approx 25° during the day to around 10° at night. This is followed by the hot season, which lasts from September through to November, when temperatures reach up to 42°. The wet season is from December to April, with cooler temperatures of around 32° and a lot of rain.

zambia21

The land: Zambia is a landlocked country, surrounded by the Democratic Republic of the Congo, Tanzania, Malawi, Mozambique, Zimbabwe, Botswana, Namibia, and Angola. The country has several large freshwater lakes including Lakes Bangweulu Tanganyika, Mweru, and the largest man-made lake in Africa, Lake Kariba. The country is made up of large savannas, high plateaus, and hilly areas; the highest point being 6,000 feet (1,828 meters) in the Muchinga Mountains. The Great Rift Valley cuts through the southwest of the country and the famous Victoria Falls are located in the South.

 

History: Tribal peoples inhabiting the land formed the basis of the local indigenous population. In the late 1800s, Portuguese and Muslim traders arrived, as did missionaries, including the famous explorer, David Livingstone.

 

In 1929 the British government made the area a protectorate named Northern Rhodesia. At this time large copper and other mineral deposits (including gold) were found in the north central region. The mines became the driving force for the settlement and expansion of the country as a whole. In 1953 the British Colonial Office united Nyasaland (Malawi), Southern Rhodesia (Zimbabwe), and Northern Rhodesia into the Central African Federation. There was strong opposition to the federation because a substantial amount of money was funneled out of Northern Rhodesia to support Southern Rhodesia. The struggle against the federation soon turned into one for freedom as the independence fever swept across Africa. Strikes by mine workers ensued. The republic of Zambia gained its independence on 24 October 1964 with Kaunda as the first president.

 

People: The population is made up of many different tribes; some estimates put the number over 70. The Bemba peoples are the largest group in Zambia but they still form only about 20% of the population. The Chewa, Ngoni and Nsenga tribes are all found in the east of the country and count for about 15%. The Tonga, Ila and Lenje, known together as the Bantu Botatwe (Three Peoples), also count for around 15% of the population, they are concentrated in the west of the country in the Zambezi Valley and the plateaus to the north. White Africans of English or Afrikaner descent account for just 1.2% of the population and tend to live in the more upscale areas of the major cities.

 

Economy: Life is supported primarily by subsistence farming. Most villagers have a small plot of land on which they farm maize, groundnuts, cassava, millet, sweet potatoes, and other products. Some villagers organize larger fields to support the community and groups of women may grow their own crops for sale. Communities near lakes focus on fishing as a major industry. Zambia is host to a variety of freshwater fish species. In areas where water is scarce, cattle and other domestic animals are raised. While industrial manufacturing is limited, many everyday products are made in the country, such as candles, cooking oil, and matches. People in the smaller urban areas may have small shops or a stand in the local marketplace, selling produce or providing a service such as watch repair. Job opportunities in the larger urban areas continue to contribute to the urban migration taking place in the country.

 

Climate:  From May to August is the dry season, this is the coolest time of year with temperatures ranging from approx 25° during the day to around 10° at night. This is followed by the hot season, which lasts from September through to November, when temperatures reach up to 42°. The wet season is from December to April, with cooler temperatures of around 32° and a lot of rain.

Prepare and Plan Visit
In this initial contact the Relocation Coordinator will brief the Transferee, introducing destination services commissioned, and provide access codes to HTLC Network on-line City-Specific Resource Guides. In addition, the Relocation Coordinator will help the Transferee assess personal and family’s housing needs, as well as their hopes and plans for the sojourn in your new destination. The Transferee will be asked to fill out a Personal Needs Analysis Form, which will enable customized service delivery. After gaining a sense of the Transferee’s needs, the Relocation Coordinator will arrange appointments with schools and real estate agents, an appointment will be set up with one of the Local Counsellors for a city briefing and a programme will be finalised for accompanied property and school viewings.

 

Airport Pickup and Greeting The Transferee and family will be met at the airport by a Local Counsellor and accompanied to designated hotel.

 

Destination Country and City Information
The Transferee will be given a briefing on the local city and life in your new destination in general, and will be encouraged to ask any questions. An Information Pack on the destination city will be provided. This Pack includes an information sheet with the HTLC Network office and Local Counsellor contact information and emergency telephone numbers. Further, it includes a city and transport map as well as a hard copy of HTLC Network own City-Specific Resource Guide, which contains a wealth of information such as telephone access codes, English-speaking doctors and expatriate clubs. When available, a copy of the English Yellow Pages, local English language periodicals and other relevant information will also be included in the Information Pack.

 

auto-europe-driving-informationCity by Zone Tour
The purpose of this tour is to familiarise the Transferee with selected areas of the city and type of housing and amenities available, in order to be better prepared to select the neighbourhood most suitable for personal and family needs. The City By Zone Tour is often delivered in conjunction with a house hunting programme.

 

International Schooling The Transferee will be briefed on educational opportunities in the area. The Relocation Coordinator will schedule appointments at the selected schools, and the Local Counsellor will accompany the Transferee to pre-arranged appointments although the appointments will be privately held between the Transferee and school administrators. Where possible, the Relocation Coordinator will organise enrolment procedure and arrange for company invoicing.

 

Full-Day Househunting Programme Following an in-depth briefing by the Relocation Coordinator a programme of property viewings will be arranged. The Local Counsellor will accompany the Transferee to pre-arranged viewings of up to eight properties.

 

Two-Day Househunting Programme Following an in-depth briefing by the Relocation Coordinator a programme of property viewings will be arranged. The Local Counsellor will accompany the Transferee to pre-arranged viewings of up to fifteen properties.

 

Lease Negotiation After the Transferee has selected a property, the Relocation Coordinator will negotiate lease conditions with the real estate agency or landlord according to The national destination law. HTLC Network coordinator will prepare a contract that ensures legal protection for the client. Particular attention is given to include a break clause, as international assignments often change in duration and the aim is to give maximum flexibility within the limits of the national destination law.

 

bigstock-Real-Estate-Home-Inspection-Re-20778977Property Inspection and Inventory Once the lease has been signed, a thorough property inspection is taken in the presence of the Transferee. This includes an inventory of any furnishings, general condition of the property, and meter readings for utility contracts.

 

Utility Connections, Phone Line and Bank Account The Relocation Coordinator will arrange all utility and telephone connections, and a Local Counsellor will accompany the Transferee to open a bank account in the selected area.

 

Settling-In Assistance The Local Counsellor will spend time with the Transferee and family, assisting with requested elements of the relocation process, such as arranging language training, obtaining a satellite decoder or internet service provider, shopping for furniture or securing house contents insurance. Duration of this service depends on various company authorizations.

 

Car Purchase or Lease The Relocation Coordinator will brief the Transferee on the logistics of making an automobile purchase and will research reputable dealers in the area. The Local Counsellor will accompany the Transferee to dealers and act as a translator. Once the Transferee has made the selection, HTLC Network will take care of necessary documentation including insurance cover. For long-term rental HTLC Network will advise local availability of this service.

 

Local Registration
If the Transferee requests, and is eligible, the Local Counsellor will assist with National Health Registration. City hall registration is a separate service and if authorizied, HTLC Network will assist with the whole bureaucratic procedure at the relative cityhall.

 

Closeup of a call center employee with headset at workplaceOngoing Phone Support The HTLC Network support Helpline is available to all Transferees for 90 days from date of property contract signing. Extensions to this Helpline can be added in periods of three months.

 

Car Importation Importation of car to your new destination, including full document assistance and re-registration with Vehicle registry.

 

Full Assignment Tracking Full tracking of all deadlines throughout duration of the Transferees international assignment, notification given of all scheduled renewal dates, such as housing contracts, Permit of Stay and Work Permits. Ad Hoc Services Service rendered both from back and front office is available on an hourly and daily basis.

Immigration procedures and requirements vary greatly from country to country. Documents requested from applicants depend on the citizenship of the individual applying and the status he wishes to obtain in the destination country, be it authorisation to work, authorisation for accompanying family members, tourist or study visas, temporary or permanent residency status.

 

Passport immigration stamp

• HTLC Network has been selected by many International Law and Immigration Firms as well as Global Relocation Companies to represent them exclusively for immigration

• We work closely with the relevant governmental and police authorities in each country

• Our Immigration Team are experts in immigration laws and keep abreast of changing requirements and procedures

• We prepare all documentation for HR, all you have to do is print out and sign

• We inform the Transferee which specific documents are required , which translations must be obtained and if these must be legalised

• We provide HR and Transferees with information on the process flow, timing and specific legal requirements of each destination

• We update all parties involved regularly as to the status of the application

• Whenever possible, we act with a Power of Attorney on behalf of the company and the Transferee; when the Transferee’s presence is required, he will be accompanied to the relevant office in the destination city

• Our Local Counsellors, residents and locals of the destination city, are able to present the all prepared documentation to the relevant offices in person; thus speeding up the process and ensuring an efficient service

 

For more info about our immigration services in Zambia please contact our marketing department at: info@htlcnetwork.com

lusaka-aerialLusaka resource guide:

The city is the major financial hub of the country and its exemplary economic growth and opportunities have attracted foreign direct investment. Most business in the country is still within the mining, forestry, fishing and tourism industries with copper being the highest produced metal in the country. Lusaka was the site of a village named after its headman Lusaka, which, according to history, was located at Manda Hill, near where the Zambia’s National Assembly building now stands. In the Nyanja language, Manda means graveyard. The area was expanded by European (mainly British) settlers in 1905 with the building of the railway.

 

In recent years, Lusaka has become a popular urban settlement for Zambians and tourists alike. Lusaka is home to a diverse community of foreigners, many of whom work in the aid industry as well as diplomats, representatives of religious organizations and some business people.

 

The city is the major financial hub of the country and its exemplary economic growth and opportunities have attracted foreign direct investment. Most business in the country is still within the mining, forestry, fishing and tourism industries with copper being the highest produced metal in the country.

 

Lusaka was the site of a village named after its headman Lusaka, which, according to history, was located at Manda Hill, near where the Zambia’s National Assembly building now stands. In the Nyanja language, Manda means graveyard. The area was expanded by European (mainly British) settlers in 1905 with the building of the railway.

ZAMBIA FAQ - Housing
What can I expect to find in an unfurnished, a semi-furnished or a furnished property?

An unfurnished property would have a kitchen.
A semi furnished property would have some basic furniture.
A fully furnished property would have all furnishings but these may not be of expatriate standard.

What sort of flexibility will I have to negotiate rent or furnishings?

There is a certain amount of flexibility; it depends on the individual landlord – rental fee will vary accordingly.

How many properties will I be shown?

This depends on the Relocation Package you have selected: HTLC Network Basic Package includes 8 properties and the Extended Package includes 15 properties. You will be told at the outset how many properties you will be shown; these will be as close to your ‘Needs Analysis’ description as possible according to what is available on the market at the time.

How can I secure a property that I choose?

It is not common practice to make a pre- contractual agreement, or to pay a holding deposit, therefore once a suitable property has been identified, negotiation takes place and contract is drawn up.

What costs are involved in renting a property?

Security Deposit: usually 2-3 months’ rent
Initial rental payment: usually 3-6 months but landlords can ask for more upfront, especially for larger and more exclusive properties.

What other expenses should I expect to pay?

A service fee or condominium fee is to be paid when renting a property in a building with other dwellings this charge is to cover use, lighting and maintenance of any common areas. This fee is paid monthly on top of the monthly rental payment.

What is the process flow to rent a property?

Once a suitable property is identified, the contract is negotiated and is signed by both parties. Payment is made after the contract signing.

What chance do I have of receiving my full deposit back when I leave the property?

Provided the property is left in the state in which it was when consigned, and the required notice is given, there should be no issue in obtaining full deposit paid back.

HTLC Network insists on preparing a detailed check-in sheet upon move in which is signed by both tenant and landlord, this is referred to at check out to establish property state at time of consignment.

What responsibility do I have as a tenant towards maintenance of the property ?

Tenant is responsible for general maintenance as specified in rental contract.

Can i make any changes to the property?

Only with the written consent of the landlord.

What if I need to break the lease early?

It is usually possible to include a break clause in the contract; this is agreed between both parties at the time of contract negotiation. Advance notice is required and rent paid in advance will be forfeited, as well as the security deposit.

ZAMBIA FAQ - Utilities
What utilities should i have to pay?

Electricity, Water, Gas is available bottled and piped in some areas only. Garbage collection is also paid by the tenant.

How are these accounts charged?

They are usually transferred to name of the tenant. Bills are emitted monthly in the case of water and piped gas. Electricity is pre-paid by purchasing units in the form of tokens. Payment is made directly to the utility companies by cheque or bank transfer.

Will i be able to have Satellite tv?

Yes.

What documents do I need to install a Telephone Line?

To change a phone line from name of landlord to tenant, the following are required: tenants national registration card, 2 passport size photographs, sometimes supporting documentation showing the property is being rented is requested ( copy of lease contract ).

How long will i wait for my telephone?

Usually is one week.

How will i be billed?

Bills are sent to the property address on a monthly basis.

ZAMBIA FAQ - Driving
Is my license valid in Zambia?

An international license is acceptable for 3 months, thereafter a local license must be obtained (apart from citizens of SADC (Southern African Development Countries).

For how long can i drive my own car in Zambia?

To bring a vehicle into Zambia one must obtain a Temporary Import Permit (TIP) or, depending on the country of origin of the vehicle, a Carnet De Passage. If the driver is not the owner of the vehicle, they must have a letter of authorisation from the owner for use of the vehicle in Zambia. (Your local Automobile office should be consulted before leaving for Zambia to check whether any of these conditions have changed ). Special insurance is a requirement and payment fees are quite higher than the normal local insurance fees.

As long as you have Proof of Ownership of the vehicle and a Police Clearance Certificate with the necessary Insurance which might be slightly higher for foreign vehicles, there is no limit to the time you can drive with foreign plates.

Can i buy a car?

Yes, upon presentation of valid immigration documents.

ZAMBIA FAQ - Safety
How can I ensure the security of my family?

Although risk is not high, 24 hour security is advisable. General safety precautions should be taken.

Are there any precautions a foreigner must take?

General precautions such as not entering certain areas of the city and being aware not to make an open display of wealth due to petty theft and crime.

ZAMBIA FAQ - Health
Do I have to be vaccinated before arriving to Zambia?

We advise you check with your embassy before travelling to the area – malaria is rife and suitable precautions should be taken. Yellow Fever and Cholera vaccinations are required.

Do I have to be vaccinated before arriving to Zambia?

Check with your embassy before traveling.

ZAMBIA FAQ - About HTLC Network
Why should I choose HTLC Network?

– Extensive rapidly growing client list.
– Exclusive partner/representative of many Global Relocation Service Providers.
– Exclusive representative of many International Law and Immigration Firms.
– Quality control guarantee: Head Office directs all relocations and immigrations in every destination.
– All staff required to attend on-going training sessions and workshops to keep updated as to global mobility needs.
– No language barriers – Assistance provided in all major European languages and many others.
– Corporate consultation with HTLC Netowork’s’ Representatives at location of choice.
– HTLC Network own ‘Resource Guides’ providing a wealth of everyday information for expatlife in destination city.
– Comprehensive FAQs for each country serviced.
– Red Alert List to prepare for the specific challenges of each destination.
– Extra ‘Safety’ section in Resource Guides for countries posing specific security threats.
– 24-hour Emergency Helpline for Transferees throughout the duration of the relocation.
– Complimentary 3-month Helpline.

ZAMBIA FAQ - For corporate
How does HTLC Network assist with Immigration?

HTLC Network will prepare all the necessary paperwork, email it to the Company and direct as to how the various documents are to be printed out and signed. We will send one of our Local Counsellors with Power of Attorney to act on behalf of the individual and company.

When the Transferee has to be present to apply for a document, he will be accompanied by our Local Counsellor.

What time scale should be allowed to process Work Permit applications?

When all paper work has been prepared, approved and signed by the relevant companies, it can take 6-8 weeks during which time Italian law states that the expatriate must not be in Italy.

How can we determine a realistic Housing Budget for Transferees?

During HTLC Network’ initial teleconference with the client we go through an in-depth ‘Needs Analysis’ which can include Housing Budget variables for the Destination City. HTLC Network will work with the Company to ensure the workforce locate properties of a suitable standard within the parameters set by corporate policy.

Can the contract be signed in the name of a foreign company?

Legally, yes, as long as it can be proved that the individual who signs the contract has the legal right to sign as a representative of the Company. Many landlords however, will not accept this as it is harder to take a foreign Company to court should there be any missing rent payments or problems. As landlord’s rarely accept a foreign Company signing the lease, it is usually signed by the local company that is VAT registered locally.

HTLC Network will prepare the contract in the name of a legal representative of the Company. We require full data of the individual, a photocopy of his/her passport ID pages and a photocopy of the Company’ s document demonstrating position within the Company.

The prepared contract will be emailed to the appropriate Company contact and instructions will be given on how it is to be printed out and signed. Once signed, one of HTLC Network’ Local Counsellors will collect the contract and deliver it to the real estate agent for the signature of the landlord. A signed copy will be returned to the Company whilst the three copies of the contract are being registered, thereafter a registered copy will be delivered.

Arrangements will be made to take a thorough inventory in the presence of the tenant and landlord.

Is it necessary for the Transferee to be present to apply for documents?

For the presentation of document application, it varies from city to city. Wherever possible HTLC Network will prepare power of attorney in order for a Local Counsellor to act on behalf of the Transferee and family.

To release the obtained documents, the Transferee and other members of the family must be present as an original signature is required.

How can we guarantee all Transferees will receive the same standard of service? (staff relocating to main cities versus more rural areas)

All Local Counsellors are really ‘local’ to the area where they assist Transferees. They are selected for their good knowledge of their city area.

All Local Counsellors are trained by HTLC Network to follow our set pattern of delivering services using an in-house ‘Training and Operations Manual’.

All Local Counsellors are closely directed by Office Coordinators, ensuring a consistent standard of service is delivered.

How does HTLC Network handle Group Moves?

All relocations are handled by the same system of centralisation. When required, we arrange for a member of our office team to go to the location of a group move to be an in-house Coordinator, working from the Client Company’s premises as a point of reference for HR, Transferees and their families.

In main centres we have several Local Counsellors.

What ongoing support is provided for Transferees and families?

HTLC Network aims to equip your workforce to settle into their new environment as soon as possible. Upon arrival they are presented with a local Information Pack. They are given access to our on-line City Specific Resource Guides that provide general local information as well as specific local information once a suitable property has been located.

We have a 24hour emergency helpline throughout the duration of the relocation. We provide a 90 day complimentary phone line that can be extended throughout the duration of the assignment.

Our aim is to teach the Transferee how to live in his new city and to equip him to be as independent as possible.

Geography

Area: 301,230 sq km Time Zone: GMT+1 Capital city: Rome Bordering countries: Austria, France, Slovenia, Switzerland, San Marino, Vatican Climate: Mediterranean Alpine in the North and dry in the South

Government

Stateform: Republic Legislative Branch: Bicameral (Senate and Chamber of Deputies) National Holiday: 2. June

Population

Population: Approximately 58 mil.inhabitants Religion: Catholic majority, Protestant minority Languages: Italian Other languages: small communities of German, French and Slovene